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Specteron
Specteron
Pricing Company
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AI platform for customer service & support

Handle customer service and support with AI, manage conversations in a shared inbox, collect feedback, and keep customers informed with product updates.

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Custom AI implementations See what we build
Support AI
Replies instantly
Hey there. Need help with setup, billing, docs, or workspace access?
Support AI is typing
Help me connect docs and choose the right plan for my team.
I can guide you through sources, usage limits, and the embed step.
Ask about setup, billing, docs...
app.specteron.com/dashboard.php
Open

Dashboard

Overview for your current workspace.

Active Bots
0
Draft Bots
2

Getting started

A simple checklist to get your workspace live.

50%
Create a bot
Add knowledge
Publish widget
See activity

Quick actions

Use templates to start faster and keep setup consistent.

Specteron AI
How can I help you today?
I need to review usage.
specteron.com/help-center.php
Open
https://northstarcommerce.ai/help-center

Help Center

Choose how you want to get help. Use tickets for structured requests, or try Support AI for instant answers. If you want the fastest response, join our Discord.

Get help
Tickets

Create requests, attach files, and track every reply from support in one thread.

Support AI

Get instant answers powered by AI for troubleshooting, setup, and best practices.

Tickets

Tickets are live. Use them for bugs, billing, onboarding, account issues, and any request that needs a tracked support thread.

1 active ticket
1 ticket in your queue
Structured support
Replies, attachments, status history
Support AI

Get instant answers for setup and troubleshooting. Support AI helps with prompts, widget issues, onboarding questions, and routing before a human handoff.

Instant guidance
Prompts, widget, errors
specteron.com/custom-ai.php
Open
https://northstarcommerce.ai/custom-ai
Custom AI

Custom AI that fits the way you actually work.

We scope, prototype, and deploy AI assistants, workflow automation, and integrations grounded in your data, tools, and operating constraints. The target is not a demo. The target is a system your team can actually run.

2-5 weeks to pilot

From a scoped workflow to a testable delivery path without endless consulting cycles.

B2B operations fit

Designed specifically for support, sales, knowledge, and document flows.

Production posture

Enterprise-ready with handoffs, auditability, monitoring, and access controls.

Governed logic

Manual steps replaced by strictly governed automation with clear approval layers.

Dashboard

Control center for your AI support

Track bots, conversations, leads, setup progress, usage, and workspace activity from one place.

Help Center

Fast setup support for your chatbot

Our support can help configure the chatbot for your company or your clients for free, including sources, first flows, and widget setup.

Custom AI

Automation built around your workflow

For teams that need more than a widget, we build AI copilots, document workflows, CRM actions, and integrations around existing tools.

Flow Builder

Design the path, not just the reply

Build the exact journey your chatbot should follow when the answer matters: branch by intent, variables or confidence, collect leads, tag conversations, assign teammates, trigger webhooks, hand off with full context, simulate every route, and publish a version your team can trust.

Specteron works where your customers already ask questions

WiX
WordPress
Shopify Shopify
Messenger
WhatsApp

Advanced Support Automation

Turn your website into a deeply configurable AI support system

Specteron helps teams launch advanced AI support automation with flow logic, behavior controls, AI Quality review, website preview tooling, and structured forms. Instead of a basic chatbot, you get a production-ready support layer that can guide, qualify, collect data, escalate, and improve over time.

Flow builder for branching support journeys and action-driven automation Behavior controls for tone, fallback rules, routing, and safe escalation AI Quality analytics to inspect answers, gaps, and coaching opportunities

Built for teams that need more than FAQ answers

Design support flows, test the widget against your own website, capture structured data with forms, and review quality signals before changes reach production.

Website preview
Playground shows how the widget behaves directly on your own page layout.
Configurable behavior
Tune persona, guardrails, routing, fallback logic, and escalation paths without guesswork.
Structured capture
Use forms to qualify leads, collect requirements, and pass clean context into support or sales workflows.
01

Flow

Build real support logic, not just canned replies

Create advanced AI support flows with branching paths, conditions, button journeys, lead qualification, action steps, and human handoff points that move conversations forward instead of looping on generic answers.

02

Behavior

Configure exactly how the assistant should behave

Control tone, fallback behavior, answer boundaries, escalation rules, knowledge usage, and routing so the bot matches your operational model and stays predictable in production.

03

AI Quality

Review answer quality and improve what matters

AI Quality helps teams inspect responses, spot weak answers, identify knowledge gaps, and continuously improve customer support performance with visible quality signals.

04

Playground

Preview the widget on your own website before launch

Use Playground to see how the chat experience looks and behaves on your actual page, test flows against real layouts, and validate production readiness before publishing changes.

05

Forms

Collect structured data with forms inside the support journey

Embed forms into conversations to capture requirements, contact details, qualification inputs, or support case context, then pass that data into downstream workflows without losing momentum.

Everything behind a reliable AI support agent

Knowledge grounding, inbox handoff, analytics, API access, and controls for teams that want automation without losing visibility.

UI Builder
Templates
Knowledge Base
Playground
AI Quality
Add Source
https://example.com/docs
Add URL
File Upload
Sources 3
www.specteron.com
pending 1 chunks • 04 Mar 2026
documentation_main.pdf
ready 142 chunks • 22 Feb 2026

Knowledge-Grounded AI

Answers stay based on your approved product docs, FAQs, website pages, and support content instead of generic guesses.

Knowledge Sync
Synchronizing assets...
All messages
Inbox for widget conversations
All
Open
Billing question
11m
Conversation #144
Read only
Can I talk to support?
Details

AI Support Inbox

Monitor customer conversations, pause automation, assign owners, and take over when the case needs a human.

Active now
2 agents online
Analytics
Performance overview for all bots
Resolutions
1,248
Avg. Response
0.4s
Cost Savings
$4.2k
Resolutions (last 7 days)

Quality Analytics

See what the agent resolves, where customers get stuck, and which source gaps need better coverage.

+14% Growth
vs last month

Developer-first API

Use the API to send messages, connect workflows, manage assistants, and track usage securely.

JS
PY
PHP
SDKs available 
// Initialize Specteron Client

const client = new Specteron({

  apiKey: 'sk_test_51...f9',

  workspace: 'main-hq'

});



// Send specialized message

await client.sendMessage({

  bot: 'customer-support',

  text: 'Explain pricing models'

});

Where Specteron fits in your support workflow

Specteron Chat Interface

24/7 product support

Answer FAQs, explain product details, and resolve repeat questions from the knowledge your team has approved.

Lead qualification

Engage visitors, collect contact details, understand intent, and send qualified conversations to your sales team with context.

Product and order questions

Help customers compare options, understand policies, check availability, and move forward without waiting for email support.

Human handoff

Connect customers with your team when the request is sensitive, high-value, or needs account-specific help.

Quality insights

Analyze conversations to find repeated questions, missing sources, weak answers, and new opportunities to improve support.

API workflows

Connect Specteron to your CRM, helpdesk, internal tools, and custom automations through API-based workflows.

Custom AI implementations

AI that fits the workflow, not just the chat window.

We deploy tailored AI systems for companies that need automation inside support, documents, sales, and internal operations.

Custom Development Services

We operate as a specialized AI software agency. We build, program, and integrate custom Artificial Intelligence solutions and agents tailored specifically to the unique operational needs of other businesses.

Customer AI

Chatbots, support triage, handoffs, and grounded answers.

Customer-facing

Ops copilots

Internal assistants connected to knowledge, tools, and rules.

For teams

Document flows

Extract, classify, validate, and route operational documents.

Structured output
Connected to your stack
CRM, helpdesk, knowledge base, Slack, email, APIs
CRM Tickets Docs API
Delivery

From scope to pilot.

2-5 weeks
01 Map workflow
02 Prototype with real context
03 Deploy with controls
Explore Custom AI

From knowledge to live support in minutes

Connect your sources, set guardrails, publish the widget, and improve from real conversations.

Connect knowledge

Add product docs, FAQs, URLs, and internal notes the assistant can use safely.

Configure guardrails

Choose tone, fallback behavior, handoff rules, and topics that should escalate.

Launch widget or API

Embed the website chat or connect Specteron to your own product surfaces.

Review and improve

Use conversations and analytics to close knowledge gaps, refine answers, and control usage.

Automate safely. Jump in anytime.

Monitor live conversations, pause automation when needed, and keep critical leads visible to the right team.

Inbox UI
User requested human Bot paused automatically

Inbox & Handoff

Read and monitor ongoing AI conversations in a single view. Pause the bot, take over the thread, and keep customer context attached.

Open Inbox
Mobile App UI
New notification

Desktop & Mobile Apps

Get notified when a conversation needs review, assignment, or follow-up after the AI has collected context.

Download Apps
Lead Routing UI
Lead captured
Synced to CRM

Lead Routing

The AI instantly captures context and user details. Review qualified leads, assign them to your sales team, or connect the flow to your CRM through integrations.

View Integrations

Opinions

Teams use Specteron to answer customers faster while keeping support under control.

?????

" Our SMM panel gets a lot of repetitive questions like ‘when will my order start?’ — the chatbot handles most of it instantly."

Verified customer
?????

" Największy plus to prostota – nie trzeba być technicznym, żeby ustawić widget. Integracja z naszą stroną zajęła dosłownie kilka minut."

Verified customer
?????

" Our SMM panel gets a lot of repetitive questions like ‘when will my order start?’ — the chatbot handles most of it instantly."

Verified customer
?????

" Największy plus to prostota – nie trzeba być technicznym, żeby ustawić widget. Integracja z naszą stroną zajęła dosłownie kilka minut."

Verified customer
?????

" Our SMM panel gets a lot of repetitive questions like ‘when will my order start?’ — the chatbot handles most of it instantly."

Verified customer
?????

" Największy plus to prostota – nie trzeba być technicznym, żeby ustawić widget. Integracja z naszą stroną zajęła dosłownie kilka minut."

Verified customer
?????

" Our SMM panel gets a lot of repetitive questions like ‘when will my order start?’ — the chatbot handles most of it instantly."

Verified customer
?????

" Największy plus to prostota – nie trzeba być technicznym, żeby ustawić widget. Integracja z naszą stroną zajęła dosłownie kilka minut."

Verified customer
Read more stories

Frequently Asked Questions

Got questions? See how Specteron answers.

A live preview of the questions buyers ask first: rollout speed, accuracy, integrations, and how the product stays safe and predictable at scale.

Launch same day Widget + API Controls + guardrails
01 How quickly can we go live?
Most teams can launch the same day: connect docs and support content, set your guardrails, and embed the widget on the website.
02 Can Specteron work with our current website and support stack?
Yes. Start with the widget, connect your knowledge sources, and plug into webhooks or custom workflows through the API.
03 How accurate are the answers?
Responses stay grounded in the sources you approve. If confidence drops or the case becomes sensitive, Specteron can escalate instead of guessing.
04 What languages can the bot support?
It can support multilingual customer experiences and reply in the language your users write in, as long as the supporting knowledge is there.
05 How do you keep costs predictable?
Usage visibility and control settings make spend easier to manage. The dashboard shows what is driving volume before it turns into a surprise.
06 Can we review conversations and analytics?
Yes. Teams can inspect conversations, monitor operational signals, and see where the assistant resolves issues well or needs better source coverage.
07 What content can we use to train the bot?
Help center articles, product docs, FAQs, and other approved support content can all be used to ground answers in the knowledge your team trusts.
08 Can developers integrate Specteron via API?
Yes. Developers can connect Specteron to internal tools, workflows, and product surfaces through API-based integrations.
09 Do you build custom AI beyond customer support chatbots?
Yes. We also build custom AI for internal copilots, document workflows, CRM actions, and integrations around your existing tools.
Need automation beyond the standard widget?
Custom workflows, internal copilots, CRM actions, and document intelligence.
Explore custom AI